A full written report on the true condition of your pool — equipment, water, and everything in between.
The Pool Pals health check is a proper inspection — not a quick look-over. We go through every major component and give you a written report you can actually use.
Pools are a serious investment — and a seriously expensive thing to get wrong. Before you settle, you want to know whether the equipment is on its last legs, whether the water's been looked after, and whether you're inheriting a functioning pool or an expensive problem.
Our pre-purchase health check gives you a written report you can use in negotiations or just to plan what needs attention once you move in. Your conveyancer and solicitor will thank you.
Maybe the pump sounds different lately. Maybe your water's been harder to balance. Maybe the pool's just been running fine for years and you realise you've never had anyone check the equipment properly.
Our health check tells you exactly where things stand — what's in good shape, what's showing wear, and what might need attention in the near future. No guesswork, no waiting for something to fail at the worst moment.
Every Pool Pals health check covers the same comprehensive list. Nothing is skipped because it looks fine from the outside.
Full test of pH, chlorine/sanitiser, total alkalinity, calcium hardness, stabiliser, and salt level (if applicable). We record everything and explain what it means.
We check the pump for noise, vibration, flow rate, and visible signs of wear or seal failure. A struggling pump is often the first sign of bigger problems to come.
We inspect filter pressure, media condition (for sand filters), cartridge state (for cartridge filters), or DE grid condition. Filter health directly affects water clarity and chemical efficiency.
For saltwater pools, we inspect the chlorinator cell for scaling, degradation, and output level. Cells are expensive to replace — catching wear early saves money.
We check accessible pipework for leaks, cracks, or fittings that are showing wear. We'll note anything that looks like it might become a problem, even if it's not failing yet.
If your pool has a heat pump or solar heating, we'll check it's operating correctly and flag any obvious issues with connections or performance.
We check your robotic, suction, or pressure cleaner is functioning properly and that the connections, wheels, and drive systems are in good order.
We inspect the pool surface for cracks, peeling, staining, or calcium build-up around the waterline — early signs that can indicate chemistry issues or surface deterioration.
After every health check, we send you a full written report covering everything we found. It's written in plain English — not jargon — so you can actually understand what's going on with your pool.
If you're buying a house, this report can go straight to your solicitor or be used in settlement discussions. If you're an existing owner, it gives you a clear baseline and a priority list for anything that needs attention.
We'll also flag anything that needs urgent attention versus things to keep an eye on — so you know what's a priority and what can wait.
The report arrives in your inbox the same day as the inspection. No waiting a week for a PDF. If you need it urgently for a property settlement, just let us know when you book.
Sample report structure
Our health check price is a flat rate based on your pool's size and equipment. The written report is always included — no extras. Call us or fill in the form and we'll give you a clear price upfront.
Mon–Fri, 8am–4pm · Auckland-wide coverage · Report emailed same day
Book a Pool Pals health check and get a written report — same day. Whether you're buying or just want peace of mind.
Questions? Email us at theteam@poolpals.co.nz · Mon–Fri, 8am–4pm